Frequently Asked Questions
Find answers to your commonly asked questions
We do not have a minimum age requirement.
We require minimum 1 hour, and no maximum.
For a full refund, cancellation must be 48 hours prior to your reservation.
You can book a chauffeur through our website, by phone, or through our e-mail. Simply provide your preferred service type, pick-up and drop-off locations, and any special requests.
We provide all-black on black luxury SUVs with tinted windows for privacy, offering a high-end experience with spacious interiors and premium amenities.
For guaranteed availability, it's recommended to book at least 12 hours in advance, though we also offer same-day bookings when possible, depending on availability.
Yes, we provide airport transportation, ensuring drop-offs and pick-ups right at your terminal or gate, whether at an international or private airport.
Yes, if you book an hourly charter, our chauffeurs can accommodate multiple stops throughout your journey as needed.
All of our chauffeurs are highly trained professionals, skilled in defensive driving, customer service, and familiar with local routes to ensure a safe and timely ride.
We track and monitor all flights in real-time and adjust pick-up times accordingly to ensure your chauffeur is there when you land, regardless of delays.
Absolutely, we offer customized services for special events, weddings, corporate travel, and other occasions where luxury transportation is required.
We accept all major credit cards and debit cards. Prepayment is available, and receipts are provided after each ride for your convenience.
Yes, upon availability, you can request the same chauffeur for your trips, ensuring consistency and familiarity with your preferences.
Our chauffeurs are trained to uphold strict standards of privacy and discretion. All vehicles are equipped with tinted windows, and client information is handled with the utmost confidentiality.
Yes, you can modify your booking, including changes to the pick-up time, location, or type of service, depending on availability. We recommend making adjustments as early as possible.
We understand that plans can change. Depending on the timing of the cancellation or modification, fees may apply. For last-minute adjustments, we will do our best to accommodate your needs.
Yes, all of our chauffeurs are highly knowledgeable about local traffic patterns, shortcuts, and key locations, ensuring efficient and timely transportation.
Yes, we offer corporate transportation services, including airport transfers, executive travel, and event transportation, all tailored to meet business requirements.
Yes, we can provide refreshments, Wi-Fi, phone chargers, and other amenities upon request to ensure your journey is as comfortable as possible.
After booking, you'll receive contact information for your chauffeur, and you can communicate directly with them as needed on the day of your service.
All vehicles are maintained and securely tracked by different methods to the highest safety standards, our chauffeurs undergo regular training and background checks to ensure safe, reliable service.
Yes, our chauffeur services are available
6AM - 4AM, including late-night and early-morning pick-ups, for your convenience.